Privacy policy

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Your privacy is important to us. When you provide information to us via our website, we protect it according to this policy. In this Privacy Policy, you can read about how we handle your data, how long we store your data, etc.

To provide clear and transparent information about how we process your personal data, we have divided our Privacy Policy into different sections.

• 1. Contact details
• 2. The data we collect
• 3. The need for personal data
• 4. Protection of your personal data
• 5. With whom we share your personal data
• 6. Your rights regarding your personal data
• 7. How long we keep your personal data
• 8. Updates to our Privacy Policy

1. Contact details

Patiro ApS
Tagholm 21
9400 Nørresundby
Denmark
DK35660348

Since we process your personal data, Patiro acts, according to the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) as a Data Controller, which means that we are responsible for the safe handling of your personal data.

If you have any questions, please do not hesitate to contact us at hello@patiro.com where we will answer all your questions regarding the handling of your personal data.

2. The data we collect

When you visit Patiro's website, we may collect personally identifiable information about you, such as your name, email address, location data, and IP address. This information is typically obtained during your online interactions with us. Therefore, depending on the type of contact or interaction you request, we may collect your personal data.

3. The need for your personal data

We request your personal data to fulfil our obligations in accordance with legal, regulatory, and corporate governance requirements. Additionally, we use this information for purposes such as data collection during regulatory inspections or for operational reasons, including but not limited to recording services, training, and quality control. Your personal data is handled with the utmost care and in compliance with applicable regulations and standards.

4. Protection of your personal data

Your personal data is safeguarded not only by our commitment to quality and high standards but also by legal measures, as Patiro adheres to the General Data Protection Regulation (GDPR). We have implemented a comprehensive set of physical, technical, and administrative security measures to mitigate the risks of loss, misuse, unauthorized access, disclosure, or alteration of data. This ensures a robust and compliant protection framework for your personal information.

5. With whom we share your personal data

We may share personal information gathered through this website with affiliated third-party service providers, including IT support services, customer service providers, and other entities that assist and support us in delivering services to you. These companies are granted authorization to use your personal data solely as required to provide the designated services to us. The sharing of your information is conducted with due consideration for privacy and in adherence to applicable regulations.

6. Your rights regarding your personal data

Depending on our reason for processing your personal data and applicable laws, you have certain rights regarding your personal data. We want to make you aware of these privacy rights.

• Right of access

You have the right to request copies of your personal data.

• Right to rectification

You hold the right to request the provision of information that you believe is incomplete. Your satisfaction with the accuracy and completeness of your personal data is important to us.

• Right to erasure

You have the right to be forgotten, entailing the erasure of your personal data. However, this right applies only in specific circumstances. There may be instances where legal obligations require us to retain your personal data for a specified duration, preventing immediate deletion.

• Right to restrict processing

Under specific circumstances, you have the option to request the restriction of how we use your personal data. This serves as an alternative to requesting the deletion of the data, as mentioned earlier.

• Right to withdraw consent

Your personal data is retained unless you decide to withdraw your consent, in which case you can contact us to request the deletion of all your personal information. However, please note that if we are legally obligated to maintain your data for an extended period, we may be required to do so in accordance with the relevant legal requirements.

• Right to data portability

You have the right to request the transfer of the data we have collected to another organization or directly to you, subject to certain conditions. We are committed to facilitating such requests in accordance with applicable data protection regulations. Please contact us to discuss the specific details and conditions surrounding the transfer of your data.

• Right to object

You have the right to object to the processing of your personal data in certain circumstances.

• How you may exercise your rights

You may exercise any of the foregoing rights by contacting us at hello@patiro.com. We may ask you for additional information to verify your identity and reserve the right to limit or deny your request if you fail to provide sufficient information to verify your identity.

As mentioned above, there may occur situations where we are entitled to deny or restrict your privacy rights due to legal circumstances. Please also note that if you make unfounded, repetitive, or excessive requests (as determined in our reasonable discretion) to access your personal data, you may be charged a fee subject to a maximum set by applicable law.

7. How long we keep your personal data

We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law or to otherwise fulfill a legal obligation. We periodically review the data we hold, and erase or anonymize it when we no longer need it.

8. Updates to our privacy policy

We are committed to complying with fundamental principles of privacy and data protection. We therefore regularly review this Privacy Policy to keep it up to date and in accordance with applicable principles and legislation. The Privacy Policy is subject to change without notice. We therefore encourage you to stay informed and read our Privacy Policy when you visit Patiro’s website to be informed about our information practices and how we protect your privacy.

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